This document stipulates warranty terms and conditions ("Warranty") for the Active Speaker XPRS Series. Please be sure to read the terms of the Warranty before using your Product.
Pioneer DJ Corporation (PDJ) warrants Active Speaker XPRS Series products purchased from PDJ or PDJ authorized stores in the eligible area listed below (Products) that fail to substantially function under normal conditions of use in accordance with the Products' user manuals, installation manuals and relevant documentation and when used in accordance with any guidelines or instructions contained in the Product manual as well as any warning in the manual or other documentation, or on stickers attached to the Products will be repaired free of charge within the Warranty coverage period stipulated below. Products returned and replaced pursuant to this warranty become the property of PDJ.
This Warranty only applies to Products purchased from PDJ or PDJ authorized stores in the eligible areas listed below. Repair of non-PDJ branded hardware products will apply to the extent determined by applicable law. This Warranty constitutes your sole remedy for failure of the Product to function properly but is in addition to and does not affect your rights under any applicable law.
This Warranty is offered to any person who has legally obtained possession of the Product within the Warranty period.
This express limited warranty is in lieu of all other warranties, express, implied, or statutory, and PDJ expressly disclaims the warranties of merchantability or fitness for a particular purpose. In jurisdictions where this disclaimer of implied warranties is not enforceable, PDJ hereby expressly limits the duration of any implied warranties to the duration of the applicable express warranty.
Under no circumstance does a representation or statement made by a PDJ representative to a customer create a warranty.
Limited to 3 Years
|Additional Warranty with Product Registration
Amplifier parts + 2 years
Other parts + 4 years
|Africa||South Africa, Algeria, Tunisia, Egypt, Kenya, Mauritius, Ivory Coast, Ghana, Angola, Nigeria, Mozambique|
|Asia and Middle East||Israel, Turkey, UAE, Jordan, Azerbaijan, Turkmenistan, Kingdom of Bahrain, Kuwait, Lebanon, Qatar, Saudi Arabia|
|Europe||Countries which were members of the European Economic Area (EEA) on 1st January 2018 plus Belarus, Georgia, Russia, Switzerland and Ukraine|
|North America||Canada & USA|
|All Other Countries
(Not listed above)
When the Warranty Extension applies, we will provide free repair, subject to the terms of this limited Warranty statement, for 5 years from the date of purchase for amplifier parts and 7 years for other parts such as speaker drivers. In exceptional circumstances at our sole discretion as an alternative to repair we reserve the right to replace the Product or replace parts of the Product with new or recycled parts.
The above Warranty period starts from the date you purchased the product from PDJ or a PDJ authorized store. During the period, proof of purchase such as original sales receipt showing the date of purchase is required to receive the free repair service.
Those who purchased the eligible Products can register them on the Product Registration page on the PDJ Global Site within 90 days after purchase and can download the XPRS Warranty Extension Certificate from the Product Registration page. To use the free repair service within the extended Warranty period, the following conditions must be met when you submit your Product for repair:
If you purchased the eligible Products by the end of December 2017, you can claim the extended Warranty service by registering the Products at the Product Registration page by the end of March 2018 if all the above Warranty conditions are satisfied, including eligible area.
Pioneer DJ Warranty service is only available in the country of the Products’ original purchase. Pioneer DJ, its distributors, dealers and authorized service centers are under no obligation to perform Warranty service on Products purchased in another country. Free repair service is only available within the normal or Extended Warranty coverage if the following two conditions are satisfied:
To the extent that national, state, provincial or territorial law applies in the country of purchase, Pioneer DJ provides the Warranty service required under applicable law.
This Warranty does not apply in the following situations:
This Warranty does not apply to any non-PDJ branded hardware products or any software, even if packaged, bundled or sold with Pioneer DJ Products. Pioneer DJ provides the Warranty service only for Pioneer DJ products to the extent determined by law.
In no event will PDJ or its suppliers be liable to you for any indirect, special, incidental, or consequential damages, including, without limitation, loss of profits, whether for breach of warranty, contract, tort or otherwise, even if pdj or reseller has been advised of the possiblity of such damages. In no event will PDJ’s liability for breach of warranty exceed the purchase price of the product. in some jurisdictions, the limitation of liablity set forth in this paragraph is not allowed, and therefore these limitations may not apply to you.
Please note that the Warranty terms and conditions are subject to change without notice.