Corporate Contact Details
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Support and technical enquiries

If you have a general or technical enquiry please contact the support team in your country. General enquiries to the media and PR team will not be answered.

For a technical issue with rekordbox please make an inquiry.

AlphaTheta – Head Office

AlphaTheta Corporation
Yokohama i-Mark Place 6th floor
4-4-5 Minatomirai
Nishi-ku, Yokohama
Kanagawa 220-0012
Japan

Phone: +81 45-522-5400

Headquarters, product development and regional operations for Asia and Oceania are managed by AlphaTheta Corporation.

AlphaTheta EMEA

AlphaTheta EMEA
Unit 39, Tileyard Studios,
Tileyard Road,
London, N7 9AH

Phone: +44 (0) 203-761-7220

Regional operations for Europe, Middle East and Africa are managed by AlphaTheta EMEA

AlphaTheta Music Americas

AlphaTheta Music Americas
2050 W. 190th Street
Suite 109
Torrance, CA 90504 
United States of America

Phone: 1-844-784-0000

Regional operations for North and South America are managed by AlphaTheta Music Americas.

AlphaTheta (Shanghai)

AlphaTheta (Shanghai)
Unit 01, 6th Floor, Golden Hongqiao International Center,
No.523, Lou Shan Guan Road, Changning District, Shanghai

Phone: +86-21-52750255

inquiry.cn@pioneerdj.com.cn

Press and Media Requests

For high-resolution and images for media usage, please visit our media resource the Pioneer DJ Hub

Global media requests please email pr.eu@pioneerdj.com

*This email is only answered to during normal business hours, only relevant media and PR enquiries will be responded to.

If you have a general or technical enquiry please contact the support team in your country. General enquiries to the media and PR team will not be answered.

For a technical issue with rekordbox please make an inquiry.

Business Sales

Please contact Business Sales for information on becoming an authorised reseller of Pioneer DJ products.

For business enquires in Europe please email sales.eu@pioneerdj.com 

For business enquires in US please email sales.us@pioneerdj.com

*Please note only relevant sales enquires will be replied to. 

Sponsorship

AlphaTheta proactively seeks events and brand partnerships including charitable causes to support.

Unsolicited sponsorship requests cannot be accepted. For any brand partnership or charitable cause requests, please contact:
marketing.eu@pioneerdj.com
marketing.us@pioneerdj.com

Permission Requests

AlphaTheta does not grant permission to use or modify our trademarks, logos, images, advertising or similar materials. It is your responsibility to determine whether your proposed use is legally permissible. For example, some uses of our logos in a textbook may be considered "fair use."

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